Two phones showing the redesigned Discord catch-up cards and notification inbox

Discord notifications · Mar – Jun 2025

Work hard.
Play hard.

An interest-based inbox that makes catching up after “Do Not Disturb” feel effortless.

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Role
UX design
Research
Storyboarding
Prototyping
Team
Meiyao Li
Ruby Wu
Yaya Zheng
Timeline
Mar – Jun 2025
Tools
Figma, Procreate

Problem

Coming back to an active server means a flood of unfiltered messages. Members stay glued to Discord or give up on notifications entirely.

Reframe

Discord isn’t just for gamers anymore. Its structure is built for tech-savvy users, so we designed for busy, less-confident community members.

Outcome

A repurposed inbox organized by user-made folders, swipeable catch-up cards, and Archive & Reminders for what matters.

Skip to final design ↓

02 Context

The modern “Do Not Disturb” dilemma.

“Do Not Disturb” offers peace, at a cost: the slow erosion of belonging. Coming back, you face missed inside jokes, lost context, and the quiet FOMO of “am I missing out?”

Discord has grown far beyond gaming into clubs, classes and fan communities, but its mobile experience still assumes power users.

Storyboard: notifications beep while reading, Do Not Disturb goes on, FOMO, then a 'We've gotchu, go focus!' lock screen
Going quiet to focus, and the FOMO that follows.
Storyboard: three days later, Do Not Disturb off, an easy catch-up with 9 left, 'work hard, play hard'
Our storyboard: three days away, one frictionless return.

03 Research

“Trained to ignore notifications.”

We interviewed three executive board members of a UW design fraternity who run events, finances and recruiting on Discord, plus two Slack users and one power user in 60+ servers.

Pain point 1 · Social pressure & FOMO

After talking to ATD members, one main concern was FOMO. Ariana and Kristin don’t want to miss any hangouts while they’re away, so they leave notifications on, and over time find themselves always checking, or ignoring notifications completely.

Ariana · Finance chair, design fraternity
I felt like I am “trained to ignore notifications” from Discord.
Kristin · Professional development chair
“I left all the notifications on because I don’t want to miss any hangouts.”

Pain point 2 · Disorganized, unretrievable information

Key messages got buried under casual conversation, so people relied on memory, endless scrolling or other tools. Pinned messages were inconsistent, and important resources disappeared into the chat stream.

Li-Shy · Vice president, design fraternity
“I draft announcements based on 20+ DMs. I scroll, remember manually, and still miss stuff.”
Henry · President, design fraternity
“Pinned messages are hard to find. I need something permanent.”
Ariana · Finance chair, design fraternity
“I need to remember to reimburse someone while setting up a bank account.”
Journey map of returning to an active community: step away, catch up, refine feed, rejoin
Journey map of returning to an active community. Tap to zoom.

04 Competitive analysis

What Slack gets right about catching up.

Two of our participants also lived in Slack and kept comparing the two. Slack’s catch-up view became our clearest reference for what Discord’s notification tab could be, and where Discord needs something different.

Slack · Catch upOur inspiration for the notification repurpose.
  1. 01

    One thing at a time

    Each card holds a single channel’s update, so catching up never means scrolling a wall of messages.

  2. 02

    Gestures from real life

    Keep unread or mark as read, with a swipe or a tap. The card mimics real-world sorting, cutting extra UI and cognitive load.

  3. 03

    Visible progress, with a safety net

    “5 Left” shows how close you are to done, and Undo makes every decision reversible.

  4. 04

    Where it stops working for Discord

    Slack is built around one workspace. Discord members juggle many servers, sometimes 60+, so we made each server, grouped by the user’s own folders, the unit of a card.

05 Opportunity

How might we give non-technical users more control over notifications, so catching up on community updates feels effortless?

06 Process

Repurpose what’s already there.

Discord already has a notification tab, but 4 of 5 people we tested had never used it: the layout was confusing, friend requests cluttered it, and the filters didn’t help. Instead of adding a new surface, we rebuilt this one.

Borrowing Slack’s one-card-at-a-time catch-up, we sketched how it could work across Discord’s many servers.

Current Discord notifications tab
Before: today’s notifications tab
Hand-drawn wireframe sketches of the notification inbox
Sketching states and edge cases
Flow: chaotic stream of server activity, inflow to the notification inbox, outflow to archive
The model: a chaotic stream flows into an inbox, and out to archive or reminders.

07 Final design

Three flows, one calmer inbox.

Three phones: notification inbox with Catch Up, Threads and Remind; a catch-up card being marked as read; and the Reminders list
Smart inbox → catch-up cards → reminders. Step through each screen below.
Notification inbox with folder tabs and Catch Up, Threads, Remind shortcuts Interest-based notification settings Catch-up card with Keep unread and Mark as read Long-press actions: reply, archive, remind me Reminders list filtered by folder Archived messages

Try it · swipe a card, tap the buttons, or undo

09:41
3 Left
Since 2 days ago
UW Design server icon

UW Design

281 online1,254 Members

Bridget posted a poll for a weekend design meetup—8 people already voted ‘yes’. Ruby shared a Notion doc of mentorship pairings for May.

View server messages
Active users while you’re away
+2
Mark read
Keep unread
Since last week
Design Friends server icon

Design Friends

79 online319 Members

The president is organizing a fundraiser next month for seniors. 4 people shared their formal pictures.

View server messages
Active users while you’re away
+3
Mark read
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Since last week
ATD Fraternity server icon

ATD Fraternity

70 online324 Members

Ariana and Henry discussed the upcoming retreat. Brendon shared a summer intern opportunity in SF. May is collecting RSVPs for her CONFIG 2025 watch party.

View server messages
Active users while you’re away
+5
Mark read
Keep unread
You’ve caught upNow go have fun with your friends!